Privacy Policy

We value your privacy and want to clearly explain how we collect, use, and protect your personal information.

This policy applies when you visit or make a purchase from our website, interact with our customer support, or otherwise share personal data with us.

Who We Are

House Of Verata operates an online store that resells products sourced from third-party suppliers.
Data Controller: House Of Verata.
Contact: contact@houseofverata.co.uk

We collect personal data to process orders, improve our services, and comply with legal requirements.

Identity Information
- Name, billing address, and shipping address.
Contact Information
- Email address, phone number.
Order and Payment Information
- Items purchased, transaction history. Payment details may be collected and processed by secure third-party payment gateways (e.g., Stripe, PayPal).
Website Usage Information
- IP address, browser type, device information, and browsing behavior on our site.
Communication Records
- Emails, live chat, or customer support interactions.

Order Fulfillment
- To process and deliver your orders.
Customer Support
- To respond to your inquiries and provide product updates or solutions.
Marketing and Updates
- With your explicit consent, we may send promotional emails or newsletters. You can unsubscribe anytime.
Compliance and Legal Obligations
- We may disclose personal data if legally required (e.g., tax filings).

Suppliers
- To fulfill orders, we share necessary information (e.g., shipping details) so products can be delivered to you.
Payment Processors
- We use reputable payment gateways that process your payment information securely.
Service Providers
- Web hosting companies, analytics providers, email service platforms.
Legal and Regulatory
- If required by law, we share relevant data with authorities.

Cookies
- Small text files stored on your device to enhance site functionality (e.g., keep track of items in your cart).
Analytics
- We use tools like Google Analytics to understand website traffic and improve user experience.
Consent
- Where required, we display a cookie consent banner to obtain permission before setting up non-essential cookies.
Disable Cookies
- You can usually disable cookies through your browser settings. Note that some site features may not function properly without them.

Storage Duration
- We keep personal data as long as necessary for the purposes outlined in this policy or as required by law.
Security Measures
- We use SSL encryption for data transfer, secure servers, and restricted access protocols to protect personal data.
Data Breaches
- In the unlikely event of a data breach, we will notify you and the relevant authorities as required by GDPR.

Right to Access
- You can request a copy of your personal data we hold.
Right to Rectification
- You can ask us to correct or update inaccurate information.
Right to Erasure (“Right to be Forgotten”)
- You can request deletion of your personal data unless we are legally required to keep it.
Right to Restrict Processing
- You can limit how we use your data in certain circumstances.
Right to Data Portability
- You can request to transfer your data to a different service provider.
Right to Object
- You can object to data processing based on our legitimate interests or for direct marketing.
How to Exercise Your Rights
- Contact us at myprivacy@houseofverata.co.uk

Our suppliers and service providers (like hosting or payment processors) may be located outside the UK or the European Economic Area (EEA).
We ensure that such transfers comply with GDPR using Standard Contractual Clauses or other approved safeguards.

We may update this policy to reflect changes in our practices, legal requirements, or technological developments.
Updated versions will be posted on our website with a new “Last Updated” date.

For any questions or requests regarding this Privacy Policy or your personal data, contact us at:

Information Commissioner’s Office (ICO) – Official UK authority for data protection guidance.
GDPR Text – Full regulation text for deeper understanding.